Privacy policy.

Last updated: 22nd October

1. Who We Are

GrowGirl.co (“we”, “us”, or “our”) is a UK-based business that provides digital products and online content.
Our website address is: https://www.growgirl.co

Contact details:
Email: [privacy@growgirl.co]
Registered business name: GrowGirlCo
Location: United Kingdom

We are the data controller responsible for your personal information.

2. What Information We Collect

We collect the following types of personal data when you interact with our website or make a purchase:

  • Identity and contact data: name, email address, billing details.

  • Transaction data: purchase details, payment status, and delivery confirmation.

  • Technical data: IP address, browser type, device information, time zone, and usage data (through cookies or analytics).

  • Marketing preferences: if you sign up for newsletters or updates.

We do not collect or store your full payment card details — payments are securely processed by Stripe, PayPal, or other trusted third-party payment providers.

3. How We Use Your Information

We use your data to:

  • Process and deliver your digital orders.

  • Send you order confirmations and access links.

  • Respond to your questions or support requests.

  • Improve our website, content, and services.

  • Send marketing emails (only if you’ve opted in).

  • Comply with our legal and tax obligations.

4. Legal Basis for Processing

We process your personal data based on:

  • Contract: to fulfil your digital product purchase.

  • Consent: for email marketing or cookies/analytics.

  • Legitimate interests: to maintain and improve our business operations.

  • Legal obligation: to comply with tax and accounting requirements.

5. Sharing Your Information

We only share your data when necessary, with:

  • Website hosting and platform: Squarespace.

  • Payment processors: Stripe, PayPal, or others.

  • Email and marketing services: e.g., Mailchimp, Flodesk, ConvertKit.

  • Analytics providers: e.g., Google Analytics.

All third parties only process your data according to our instructions and are bound by data protection laws.
We do not sell or rent your personal data to anyone.

6. Cookies and Tracking

GrowGirl.co uses cookies and similar technologies to provide essential website functionality, improve your experience, analyse website traffic, and deliver relevant marketing.

Some cookies are necessary for the website to function and cannot be switched off. Others (like analytics or advertising cookies) are optional and only used with your consent.

You can manage or withdraw your consent at any time through your browser settings or our cookie banner.
For more information on specific cookies used by Squarespace, visit Squarespace’s Cookie Policy.

7. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfil the purposes described above; or

  • Meet legal, accounting, and reporting requirements.

For example, we typically keep order information for up to 6 years for tax purposes.

8. International Transfers

If your data is transferred outside the UK or EEA (for example, to US-based providers like Squarespace or Google), we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

9. Your Data Protection Rights

Under UK data protection laws, you have the right to:

  • Access a copy of your personal data.

  • Request correction of inaccurate data.

  • Request deletion (“right to be forgotten”).

  • Restrict or object to processing.

  • Withdraw consent (for marketing or cookies).

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you’re unhappy with how we handle your data.

10. Security

We take appropriate security measures to protect your personal information from unauthorised access, loss, or misuse. However, no internet transmission is 100% secure, so please take care when sharing information online.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “last updated” date.

12. Contact Us

Data Controller / Contact
GrowGirl.co is operated by GrowGirlCo
If you have any questions about this policy or about your personal data, please contact our Data Protection Lead at:
privacy@growgirl.co

We are established in the United Kingdom.

For privacy or data requests, please email privacy@growgirl.co.
If you need to contact us by post, please request the postal address by email and we will provide it where appropriate.